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Clinical governance is core to the safe delivery of all processes, systems and services in Active Pathways. We recognise that the overall responsibility for delivery of the clinical governance agenda rests with the Chief Executive and the Senior Leadership Team and are committed to developing and refining the clinical governance framework/model, which is in place and the underlying principles that ensure services are patient focussed, safe, clinically effective, and delivered in partnership with other health and social care agencies.
The organisational philosophy is centred on providing safe services through the development of a robust clinical governance framework, which promotes:
The Senior Leadership Team will continue to develop and refine risk management processes which integrate clinical and non-clinical aspects of risk management where this is appropriate, thus allowing for a more consistent and joined up approach to the delivery of safe and effective care. An organisation wide approach to the implementation of risk management will be encouraged and is considered the business of all staff at all levels within the organisation.
The Senior Leadership Team aims to fully establish a fair and open culture. Such a culture promotes responsibility and accountability amongst staff. It acknowledges that whilst errors occur, only those that are intentional, knowing, reckless or negligent or subsequently concealed require a punitive response. Staff are encouraged to report incidents and discuss at a team level. Incidents should then be used to formulate plans to reduce the risk of them reoccurring.
The Senior Leadership Team is committed to listening carefully and responding appropriately to complaints ensuring that systems are in place to ensure lessons are learned. Systems are in place for recognising when things go wrong, investigating why problems occur and instituting changes where appropriate.
The clinical governance structure and arrangements that are in place aim to support continuous improvement in the standards expected of clinical care in terms of structure, process, outcome and knowledge to positively influence the quality of care delivered.
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